As part of our practice we ask our patients to:
Treat all our practice staff with respect and courtesy. Please refrain from rude, violent or abusive behaviour.
Make more than one appointment if more than one person is to be seen.
Be prepared to make further appointments if you have complications/further problems.
Be patient if appointment times are running late. It might be you who needs the extra time on another occasion.
Ask for home visits only if the illness prevents you attending the surgery.
To let us know your change of address and phone numbers. This is essential in order for us to prevent delays in contact.
Your doctor may not be personally available due to circumstances beyond our control but fully qualified doctors will still be available.
To attend all appointments at the surgery or hospitals or other NHS services – patients who persist in failing to attend appointments will be removed from our list.
To attend the surgery for Health Checks when we ask you, in relation to your health.